Practice Resources

• News
• The Customer Journey
• Recognition of need & choosing an optician.
• Making the appointment.
• Getting there, first impressions & welcome.
• Browsing & waiting.
• Handover to the optometrist.
• Eye examination and explanation of results.
• Handover to dispensing optician.
• Choosing frames and spectacle lenses.
• The contact lens examination
• Wearing & caring for contact lenses
• Payment and leaving the practice
•  Flat printable version of questionnairre (pdf)
• The Faculty
• Frequently Asked Questions
• CL and Lens Care Products
•  Product Fact File (pdf)
• Order Online
• Contact Us
• Professional Services
• Main Contacts